Troubleshooting

Solve common issues with the TypeScript client.

The following sections outline common issues our users encounter when working with the Synnax TypeScript client.

Old Core Version

Synnax Core version is too old for client version x.x.x. This may cause compatibility
issues. We recommend updating the Core.

This warning message indicates that the the version of the Synnax TypeScript client you are using is newer than the version of the Synnax Core you are connecting to. To resolve this issue, either upgrade the Synnax Core or downgrade to a matching version of the client:

npm install @synnaxlabs/client@x.x.x

Old Client Version

Synnax Core version is too new for client version x.x.x. This may cause
compatibility issues. We recommend updating the client.

This warning message indicates that the the version of the Synnax TypeScript client you are using is older than the version of the Synnax Core you are connecting to. To resolve this issue, we recommend upgrading the Synnax TypeScript client:

npm install @synnaxlabs/client@latest